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Privacy

Privacy Policy

Last updated: April 13, 2026  |  Applies to mise.finance and all MISE digital products

MISE is committed to protecting your personal information. This policy explains what data we collect, how it is used, and your rights regarding that data.

1. Who We Are

MISE is a digital products business focused on financial tools for the restaurant industry. References to "MISE," "we," "us," or "our" in this policy refer to the MISE brand and its operators. Our website is mise.finance.

2. Information We Collect

Data Type How Collected Purpose
Email address Email opt-in form, checkout Product delivery, updates, marketing (with consent)
Name Checkout form Order fulfillment and customer support
Payment data Lemon Squeezy (third-party) Transaction processing. We never see or store card details.
IP address / device info Automatically via web server and analytics Security, fraud prevention, aggregate usage analytics
Usage analytics Analytics tools (e.g., Google Analytics) Understanding page performance and user behavior

We do not collect sensitive personal data such as government ID numbers, health information, or financial account credentials.

3. How We Use Your Information

We use collected information for the following purposes:

  • Delivering your purchased digital products via email.
  • Sending order confirmations and customer support communications.
  • Sending marketing emails and product updates, where you have opted in.
  • Improving our website, product offerings, and customer experience.
  • Preventing fraud and maintaining platform security.
  • Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable under privacy regulations such as GDPR, we process personal data on the following legal bases:

  • Contractual necessity — to fulfill your purchase and deliver the product.
  • Legitimate interest — for fraud prevention and improving our services.
  • Consent — for marketing emails, which you can withdraw at any time.
  • Legal obligation — to comply with applicable law.

5. Third-Party Services

We work with trusted third-party service providers. Each has its own privacy practices:

  • Lemon Squeezy — Payment processing and order management. Acts as merchant of record.
  • Google Analytics — Anonymized website usage analytics.
  • Email service provider — For transactional and marketing emails (e.g., Mailchimp, ConvertKit).

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Cookies

Our website uses cookies and similar tracking technologies for analytics and to improve your browsing experience. These may include:

  • Essential cookies required for basic site functionality.
  • Analytics cookies to understand how visitors use the site (Google Analytics).
  • Marketing cookies if you have consented via cookie preference settings.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining purchase records for legal and tax compliance purposes. Marketing email subscribers may unsubscribe at any time.

We typically retain order records for a minimum of 5 years for accounting and compliance purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access a copy of the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at [email protected].

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. All payment transactions are handled by Lemon Squeezy over encrypted connections.

No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our products and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us and we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will be revised. Continued use of our website or products after changes are posted constitutes your acceptance of the revised policy.

12. Contact

For any privacy-related questions or requests, please contact us at [email protected].

© 2026 MISE. All rights reserved.